Public Privacy Statement
The Pathways Foundation is committed to the protection of personal privacy and has adopted a policy to protect information about individuals. This policy describes the information The Pathways Foundation collects at this Website, how The Pathways Foundation uses that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.
The National Privacy Principles
The Australian Government introduced new legislation that came into force on 21st December 2001 to protect the privacy of individuals. This legislation comprises 10 national Privacy Principles that apply to private sector organisations. You can find out more about these principles by calling the Office of the Privacy Commissioner on 1300 363 992 or through their website at: www.privacy.gov.au
The Pathways Foundation respects and upholds your rights to privacy protection under the National Privacy Principles in regulating how we collect, use, disclose and hold your personal information. We have a detailed policy and set of procedures to ensure that only authorised staff have access to your personal information and that it remains confidential and only used for appropriate purposes and in accordance with this policy.
Why we collect your personal information
Your personal and sensitive information, including health information, is only collected as is necessary for a function or activity to enable the Pathways Foundation to carry out its program delivery work.
The Pathways Foundation is very grateful to its supporters around Australia who provide financial support to allow us to continue our important work as a nationally registered harm prevention charity. When you give us personal information such as your name and address, we record it on our database and use it to contact you.
We may use your personal information to send you information to let you know about our camps, special events and fundraising programs. Each time that we send you a direct marketing communication we will provide you with a simple way to OPT OUT of receiving similar communications in the future.
You can also let us know that you do not wish to receive any further mail by phoning our National Office on 1300 850 766 for the cost of a local call.
Occasionally Pathways Foundation may allow third parties to mail you with information that we believe may be of interest to you. These organisations usually allow us to do the same and this way we can reach more people with vital information. However whenever we contact you, we will always give you an opportunity to opt-out of receiving such offers. We also do not give these organisations your details. Instead these mailings are arranged through an independent party, which is strictly compliant with privacy legislation. However if you do take advantage of any offer from a third party organisation, they may send further offers to you directly.
The Pathways Foundation will not collect sensitive information about health, racial or ethnic origin, political opinions or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences or criminal record, unless you have consented to give this information and it is relevant to the work of the Pathways Foundation. We will always collect such information in a non-intrusive, lawful and fair manner.
Opting out of modifying your information
If you want to change any information that you have previously given us, or if you want to opt out of future communications please contact:
Pathways Foundation, PO Box 416, Narooma, NSW 2546
Alternatively, please call: 1300 850 766 or email:firstname.lastname@example.org
How we collect your personal information
We collect your personal information when you provide it to the Pathways Foundation in a number of ways including:
– by participating in one of the many Pathways Foundation community fundraising and information events.
– when you respond to our fundraising mail.
– we may also collect your personal information from publicly available sources such as the telephone directory.
How we keep your personal information secure
If you provide us with your personal information, it is securely stored in our database, which is accessed only by authorised staff at the Pathways Foundation. Our computer system is kept secure by our internal network using Windows NT Domain authentication. Each user has security level access and must provide a username/password to gain access. In addition, our external access to e-mail and the Internet is protected by a Firewall/Router.
Disclosing your personal information
The Pathways Foundation will not provide your personal information to any other individuals or organisations except on a confidential basis to contractors who provide database management, printing and mailing services to the Pathways Foundation. In these cases, we ensure that our contractors are also bound by the National Privacy Principles to keep your personal information confidential.
Occasionally the Pathways Foundation may allow third parties to mail you with information that we believe may be of interest to you. These organisations usually allow us to do the same and this way we can reach more people with vital information. However whenever we contact you, we will always give you an opportunity to opt-out of receiving such offers. We also do not give these organisations your details. Instead these mailings are arranged through an independent party, which is strictly compliant with privacy legislation. However if you do take advantage of any offer from a third party organisation, they may send further offers to you directly.
The Pathways Foundation is very thankful to people who are willing to share their personal testimonials with others through media stories and in our Pathways newsletter. We will only use your personal information for publicity purposes or as stories in Pathways publications with your express written permission.
The Pathways Foundation will not provide your personal information to any overseas organisation without first asking your permission. In such a case, we will also ensure that such organisations are bound by privacy laws at least as strict as those in Australia.
Visiting our website
When you visit our website, you can browse at your leisure. The Pathways Foundation does not use “cookies” to track your movements through the information section of our website or your visits to other websites. The Pathways Foundation will only place a “cookie” on your computer for (a) the purposes of tracking navigation and/or (b) to track items added to the e-commerce facility when you make an online donation to the Pathways Foundation or register online for our programs. Our third party credit card transaction processor, CardGate.net, uses “cookies” for transaction integrity and anti-fraud purposes. This provider is compliant with the National Privacy Principles and will not utilise your details for any activity other than supporting the primary purpose of making a donation to the Pathways Foundation or purchasing a Pathways Foundation product.
We will only record your email address if you send us a message and your email address will not be used for any other purpose without your consent and will not be passed on to any other organisation.
The Pathways Foundation website contains links to other sites of interest. The Pathways Foundation does not control, and is not responsible for, the content or privacy practices of those websites. Please check the Privacy Statements on other websites before you provide your personal information to them.
By using the Pathways Foundation’s Internet site, you agree that the Internet is inherently insecure and accordingly, the Pathways Foundation cannot provide any definitive assurance regarding security or personal information. The Pathways Foundation will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
The Spam Act 2003
The Spam Act prohibits the sending of unsolicited emails and SMS messages for commercial purposes from or within Australia or to people in Australia, and bans the supply and use of software designed to harvest email addresses. While charities do have some exemptions from this Act, the Pathways Foundation will abide by the best practice guidelines, which will be developed on responsible electronic messaging practices by the Australian Communications Authority.
How to access, correct or update your personal information
If you have any complaints, questions or concerns about what information the Pathways Foundation holds or about the accuracy of that information, please contact the Pathways Foundation National Office on 1300 850 766 for the cost of a local call.
If you would like to access the information that we hold about you, you can write to the Privacy Officer at the address listed above. We will endeavour to give you access to that information within two weeks. In order to maintain the confidentiality of your personal information, we will ask you to provide the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect.
In the unlikely event that we are unable to provide you with access to your personal information for legal reasons as specified in the Privacy Act, we will provide you with reasons for denying access.
We require specific identification before we give you access. If it is not practical for you to visit our office, we will arrange to check your identification before we mail the information out to you.
If the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect.
Updated: 26 March 2008